Contact us

You can track your order anytime using your Order ID or tracking number on our order tracking page. If details aren't visible, the order ID or tracking number is incorrect or the order hasn't been processed yet.

We aim to dispatch all orders within 24–48 business hours through reputable courier services. Standard shipping (surface) takes 3–8 working days after dispatch and express shipping (air) 2–5 working days, depending on your location. Orders placed after Saturday 8 AM IST are processed the following Monday.

All prepaid orders are delivered without any additional cost. Cash collection charges apply on Cash on Delivery (COD) orders. Products are shipped only within India.

If your order hasn't arrived within the estimated delivery window, email info@musclenectar.com with your order ID. Our support team will investigate and update you promptly.

Order cancellation is possible only within 15 minutes of placing an order. For prepaid orders, a full refund is issued as store credit in the form of a gift card. For refunds to the original payment source, a 3% deduction applies to cover payment gateway charges.

Email info@musclenectar.com within 24 hours of delivery with a continuous 360° unboxing video showing the outer box and product condition. This is mandatory for resolution.

Our team usually responds within 24–48 working hours, depending on query volume. For urgent issues, include “URGENT” in your email subject.